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Frequently Asked Questions (F.A.Q.)


Here you can find answers for frequently asked questions

General questions

  • Where can I download last version?
  • My registration code does not work. What can I do?
  • How to get a lost registration code again My system has crashed.
  • How do I register the program?
  • Does your software work with Windows Vista?

    Professional Renamer

  • I select a group of files and hit the "rename all" the only first file is changed, why?
  • How can I rename multiple file
  • How can I rename multiple folder
  • How to use filters
  • Manage templates
  • Can I Export/import template?

    Attribute Manager

  • When I copy file, it's date changing, why?
  • Change file attributes
  • Change folder attributes
  • Change file date time
  • Change folder date time
  • Using Undo function

    Q: Where can I download last version?

    A: On the following link (http://www.miklsoft.com/downloads.html) you can download latest versions of the Professional Renamer, Attribute Manage, Passwords Base, MIKLSOFT renamer, Easy file renamer.

    Q: My registration code does not work. What can I do?

    A: Please check software version which you have ordered. Registration code length is around 176 chars usually. Do not type it manually. Use clipboard to copy and paste your registration code. If you lose your key and need to re-install the software, just drop a note to {support@miklsoft.com} (include your registration details) and we will send the key to you again.

    Q: How to get a lost registration code again My system has crashed. How to get my registration code again?

    A: If you lose your key and need to re-install the software, just drop a note to support@miklsoft.com (include your registration details) and we will send the key to you again.

    Q: How do I register the program?

    A: To register the program, you should go to the registration page (http://www.miklsoft.com/registration.html) and pay for the program. After that, a message with your registration key will be sent to the mailbox you specify. Then open the program and click the "Registration" button in the reminder window. You will see a key input field and a button. Enter your key into this field and click the button “Ok”.

    Q: Does your software work with Windows Vista?

    A: Yes, the latest version of our software works just fine on all flavors of Vista. Just make sure to install it with Administrator rights when you see the UAC prompt. Additionally, make sure you run program with administrator rights (right click on the program shortcut and select run as administrator).

    Q: I select a group of files and hit the "rename all" the only first file is changed, why?

    A: When you try to rename more then one file, try to use [Counter] option. The problem consists that when you try to rename more than one file and expose only text (for example: New Year Tree), the program tries to rename all files with such name, and as you probably know in OS Windows all files which taking place in one folder should have unique names, the decision of a problem consists in selection of an option which will supply uniqueness of names. Most simple to use an option [Counter].

    Q: When I copy or move the file to another subdirectory or overwrite an existing file, the creation date is reset to the date I moved the file, in my case, to today's date.

    A: When you move, copy or rewrite a file, operational system WIndows considers, that you create it in a new place and set him a new creation time.


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